There is no penalty for cancellations made before the departure time of your acitivity.
All we ask is the courtesy of you advising us immediately if there's a change in your plans. Any “no show” at the time of departure is not refundable.
"Love it, or it’s free!”
A totally unconditional, no-questions-asked, 100% money-back guarantee on activities undertaken.
A refund made under our guarantee, will always be for the full retail value of the fare.
Additional Important Information
Payment Full payment is required at time of reservation to confirm your booking.
Extended stays Payment through to the last day of your requested period is payable at the time of extending your reservation.
Cancellation If cancellation is received more than 7 full days before booked arrival date, a full refund will be made.
Child Policy Any child occupying a bed will be classified as an adult and calculated into the room occupancy.
If a shortened stay or cancellation is received less than 7 full days before booked arrival date there will be no refund made,
except when a replacement booking/s is received for all or part of the shortened or cancelled period,
in which case a refund will be made for the period covered by the replacement booking/s.